All successful delivery is about gathering momentum, the right direction and leadership - and being willing to shift and rebuild in-flight. With this philosophy – I've been able to create success even from the most adverse circumstances.
I can draw on a depth of experience working both client and supplier side, combined with an open approach that encourages true collaboration – essential to correctly diagnose issues, provide independent assessment, advice and coaching, to build or change with real pace. I’ve worked on a range of organisations and sectors - across government, major events, retail, hospitality, quick-service restaurants, and mobile phone operators - in Europe and the US.
I’ve advised on failing projects; recovered and re-focussed programmes; helped reshape directorates; and rebuilt client/supplier relationships from both sides. I’ve built high performing teams and through small, regular delivery – and consistently improved the top and bottom lines.
Since late 2012 I’ve worked mostly with major retailers, directly or through sector leading platform providers – who in themselves drafted me in to fix problems. From 2009 to 2012 I was seconded to the London 2012 Games, the Games represent the ultimate "hard" deadline that shaped my approaches to delivery and high-performing teams.
Prior to joining the IT industry I was a scientist, developing hypotheses and challenges to them. This is the mindset I bring, not shiny new tools or adherence to dogma, but the observation and analysis of a researcher building and testing hypotheses through data and fact.
